Who We Are: Meet a Lilly Problem Solver

As a native of Indianapolis and Lilly employee for 31 years, Shelley Lambert understands our commitment to quality at every level. From manufacturing and packaging to branding and promotion, she emphasizes that the quality system we have in place is incredibly important not only for Lilly, but also for our customers.

She calls herself a problem solver – and rightly so! Shelley is an integrated part of the brand team, providing consultations on procedures and tools so that all communications to our customers are accurate and reliable. See what she has to say about working for the first pharmaceutical company to put a quality system in place for promotional materials:


It takes multiple teams within Lilly to ensure that the products we make are of the highest quality. To learn more about our quality standards, check out the other videos from Lilly designersinvestigatorsengineers, chemists
scientists and operations managers.