Lilly’s Patient Assistance Programs

One of the great things about my job at Lilly is that I have a chance to talk about the good works we do around the world. In the US, one of our most important efforts is to help the uninsured with financial challenges get access to the medicines they need. Last year, nearly 200,000 Americans were helped by Lilly.

Given the economic hardships many people are facing, we decided last year to significantly expand our patient assistance programs. For example, an uninsured family of four with a household income of less than $67,000 may qualify for help.

You might have a loved one who could benefit from a patient assistance program offered by Lilly or another company. To make it easy, there is a “one-stop shopping” site. To learn more, please visit


Thanks for reaching out. Our insulin affordability programs could save you around 40% off Lilly insulin. For more information visit Please connect with us at 1-800-LillyRx about your concerns.
We live on Social Security, I use Humalog U 100, I am requesting help the price has become impossible to pay Thank you
Deborah, thank you for connecting with Lilly. A rep from the Lilly Cares team will be in touch regarding your question via the contact information provided.
I am having trouble with the co-pay if any help is available please let me know
Thank you for reaching out to Lilly. Someone from the Lilly Cares Patient Assistance Program will be in contact with you today by way of the telephone number provided.
Would you please give me a call? I am having some problems with the Patient Assistance Program. Thanks...Pat Adkins 817-685-7741.
Thank you for your comment, Wayne. For help with your question, please call the Lilly Answers Center at 1-800-LillyRx (1-800-545-5979).
I have been helped by the program once but cannot seem to get my prescription refilled. I have contacted my Doc several times to no avail. Can you help?